Our Mission Statement and Values are very important to us, and underlie everything we do.
Do you wish to provide feedback or lodge a complaint?
There are several ways to do this, including anonymously.
You may wish to complete our online form or read more about our complaints policy here in our Easy Read Guide.
You can read our complete Feedback and Complaint Policy in the e-resources section of our website.
The privacy and confidentiality policy says how we do what the law says to protect your privacy
The NDIA regularly updates the Pricing Arrangements and Price Limits
(previously the NDIS Price Guide).
Further information about pricing can be found by clicking the link below:-
https://www.ndis.gov.au/providers/pricing-arrangements
Kameleon Group does not charge a fee per kilometre for travel. We do follow the Monash model for travel time pricing calculations.
Further information about the Monash model can be found by clicking the link below:-
https://www.health.gov.au/resources/apps-and-tools/health-workforce-locator/app
Kameleon Group Feedback and Complaint Policy in full can be read here.
An “Easy Read” guide to lodging feedback or a complaint can also be found under the Resources section of our website
The National Disability Insurance Scheme pays for supports and services for people with disability around Australia.
The NDIS produces a fortnightly newsletter that contains latest announcements, news and events.
To subscribe to the newsletter or to find out more information click on the link below:-
https://www.ndis.gov.au/news/enewsletters
Interpreting services are delivered by TIS National on behalf of the NDIS in 160 languages.
These services are free to NDIS participants and carers.
For further information call TIS National on 131 450 or follow the link below:-
https://www.ndis.gov.au/understanding/language-interpreting-services
If you have concerns with your current NDIS supports or services, it is important that you talk about it.
The NDIS and Kameleon Group encourage participants to raise complaints with their provider initially, if they are comfortable doing so.
Feedback can be made via our website www.kameleongroup.com.au/feedback/.
Attached is the NDIS complaint guide if you wish to escalate your complaint to the NDIS.
We specialise in disability and Autism Spectrum Disorders and offer training programs for Schools, Carers and Parents, using the latest techniques in Positive Behaviour Support.
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